Our business plan got huge appreciation from management committee, MD, Chairman and bank... but that did not give us any rest... we were asked to come up with implementation plan... the implementation plan was also a huge exercise that included broad action plan (BAPs), specific action plan (SAPs), activity, timeline, KPI, when to measure, how to measure etc. i must say that finally it was fantustically done after a number of reviews by me and COO... we had to download tons of information from internet during this period... this exercise helped us to view the entire business process at-a-glance... after a lot of trial and error, it was really a big innovation for us...
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